Helpful info about my wellness brand and website design package.

Design Package FAQs

  • If we decide to move forward after our initial consult, we will discuss the payment agreement and set the date for our first design meeting. You will then receive guidance on how to prepare for this journey, including access to the writing template and prompts to create a Pinterest board.

    Our first design meeting will last up to 90 minutes. We will discuss the page structure of your website and your vision for the website. I will then create a Squarespace trial site and begin developing your design.

    In my typical design process, we will then spend each week working on the design and copy of one page from your website, to be reviewed in the following meeting. This is a flexible process and will adapt to your timeline and how much content you have already prepared for your website.

  • The length of time it takes to complete your project largely depends on a) how many pages will be on your website b) how much you already have prepared for your website (copy and images) and c) the practical and emotional capacity you have for this process at the time.

    I typically spend around 8 weeks with clients that are either overwhelmed by the idea of creating a website and/or are very busy in their lives. If that’s the case for you, I have created a supportive and collaborative approach which moves at a gentle pace.

    If you’re feeling very ready and want a more expedited process, simply reach out to discuss a different timeline.

  • I stagger my projects and work with only a few people at a time to ensure I can give everyone the attention needed. I do not anticipate wait times longer than 3-4 weeks. Prior to our work together, you will receive some guidance on how to prepare for our initial design consultation. You can work through this in the lead up.

  • While I have not had personal experience with web designers, I have heard of a handful of not-so-great experiences. What I can tell you is that I am sincere, patient and highly collaborative. It’s important to me to create a safe and honest working relationship with my clients. I remain receptive to feedback and make it a priority to check in with how you are feeling each step of the way. This package was crafted to be highly supportive for my clients.

    My experience in the wellness space also gives me a level of appreciation and understanding for what you do which other web designers may not have access to.

    If you’d like to have a chat with me and sense whether this is a fit, you can book a free 40-minute consult.

  • Absolutely! My approach would be to create a new Squarespace website for you, giving you a fresh start. You can continue to use your current domain name and we can even discuss bringing in your current logo and branding if you still love them.

  • The total investment for this service is $3500 AUD. The first instalment of $1750 is due on the date of our first design meeting. The second instalment is due 4 weeks later. If there is a current waitlist, a deposit of $150 AUD will secure your design start date.

  • No, the price is set but you are able to choose as many or as little of the included services based on your needs. In the realm of website design, branding and getting your business started, this is a very affordable package. I encourage you to research other ‘budget’ packages and compare what you receive so that you feel comfortable with this investment.

  • Yes! I’m very happy to discuss this in a free consult with you, or simply use the contact form to get in touch.

  • I want to create a positive experience us both, so my policy is as follows:

    You will have 2 weeks from the date of our first design meeting to cancel your package. If you decide to do so, you will receive a refund, less $500 AUD. This cost covers my time and the design concept I would have already shared with you. You will not receive any of the logo or vision board files and the Squarespace trial website I started will not be transferred to your ownership.

    In the highly unlikely case that I need to cancel our package for any reason, you will receive a full refund.

  • When it comes to the copywriting, I meet you where you are at. You are welcome to write all of the copy yourself. Or, if you struggle with writing, you may find that this is a great feature for you!

    You will receive a writing template with prompts for each page which you can use to get things down in your own words. We will also spend time in our meetings to discuss the copy for each page in a casual Q&A format. This allows me to get the feel for your own voice and record any ‘golden nuggets’ that you share. I will then use both of these sources to write drafts of your copy which you can edit as you see fit.

  • I will save all of your files to a Google Drive folder which you can access and download everything to your computer. You will have access to this folder for 3 months.

  • Once we have finished creating your website and full payment has been made, I will transfer site ownership to you. In our last meeting I will show you how to update your copy, images and if applicable, your blog. I want to leave you feeling empowered to manage any small changes you need to make to your website. I will continue to be available over email if you need support. Squarespace also has a wonderful customer service team.

    I do offer a free 60 minute follow up meeting which you can book at anytime by reaching out to me.

  • While I do not set up individual booking or payment services such as Acuity, Square, Stripe, etc., I will use information you provide to link them to your website so that your clients can use them.

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